In the competition for the greatest artificial intelligence technology, Google is looking for ways to persuade the public that it remains in the lead.
And the internet behemoth appears to be providing the incorrect solution thus far.
In an advertisement intended to showcase its new AI bot, it was seen responding to a question inaccurately.
On Wednesday, Alphabet’s parent company’s shares fell more than 7%, reducing the company’s market worth by $100 billion (£82 billion).
The bot Bard was asked in a Twitter promotion about what to say to a nine-year-old about discoveries from the James Webb Space Telescope. Bard was unveiled on Monday.
It responded that the telescope was the first to capture images of a planet outside of our solar system, but the European Very Large Telescope actually achieved that feat in 2004. Astronomers soon caught this error on Twitter.
Why didn’t you verify this example’s accuracy before using it? Newcastle University fellow Chris Harrison responded to the tweet.
The company’s presentation to investors about its plans to integrate artificial intelligence into its products left investors unimpressed.
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Since the release of new ChatGPT software by Microsoft-backed OpenAI in late 2017, Google has been under criticism. It immediately went viral for its aptitude for acing business school exams, writing song songs, and responding to other inquiries.
This week, Microsoft said that an updated version of its Bing search engine, which has lagged behind Google for years, would make even more sophisticated use of the ChatGPT technology.
Although investors have supported the development of artificial intelligence, critics have cautioned that releasing the technology too quickly increases the possibility of mistakes or other biassed findings, as well as problems with plagiarism.
The blunder, according to a Google spokesman, “highlights the significance of a thorough testing process, something that we’re kicking off this week with our Trusted Tester programme,” the spokesperson added.
To ensure that Bard’s responses satisfy a high standard for quality, safety, and roundedness in real-world information, they announced they will integrate external feedback with their own internal testing.
Along with layoffs at several top tech companies, Google’s parent firm Alphabet lost 12,000 employees last month, or approximately 6% of its global workforce.