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A comprehensive network of charity and humanitarian initiatives has been ongoing for OctaFX in India over the past 12 months, including education infrastructure improvements, short-notice relief projects, and supporting small and medium-sized businesses.
Founded in 2011, OctaFX is a global broker specializing in online trading worldwide. OctaFX, its departments, and its growing community can be proud of 2021 and look forward to what lies ahead. Even during the tightest pandemic restrictions, our company provides services and tools to help clients achieve their investment goals.
This resulted in many accolades for the fintech company, including receiving the award for ‘Best Forex Broker, India’ from World Finance. OctaFX significantly improved its product during the past year, making it more accessible and inspiring to new clients and refining it for its current clients.
We can give our customers even greater convenience and relevance by improving their trading mechanics. More than 400,000 people have already downloaded the Octa FX trading app for Apple iOS. New trading instruments (including Bitcoin Cash and Ripple, among other classic altcoins, and national currencies, such as the Mexican peso and South African rand) were added in 2021. The leverage for all cryptocurrency pairs was increased from 1:10 to 1:25 to make them more competitive.
A new rating and risk calculation system has also been added to OctaFX’s copy trading options, enhancing the user experience. FxScouts have recognized us twice as the ‘Best Forex Copy Trading Platform’ (2020, 2021), a testament to our success.
We can also remain competitive in an ever-changing and innovative blockchain market thanks to the launch of a 24/7 crypto trading schedule in 2022 and the addition of 25 new cryptocurrency assets to our trading pool.
3.5 million customer chats were handled by our customer support team this year. With the help of upgraded artificial intelligence, we’ve simplified, accelerated, and improved this essential service.
With its new system, the company has closed over 30,000 customer service requests without a support agent, allowing clients to interact with the company in real time.
Education is still the key to success
In the absence of financial sovereignty, where would the most valuable asset be? A core value that the company wants to expand and increase is education. OctaFX initiated YouTube shows on ‘ask to bid’ and ‘learn to trade in India to do so. However, the latter offered newcomers the chance to learn trading alongside their favorite rookie celebrities. There has been positive feedback from participants in both educational shows.
Over 50 online events were organized on average. Our financial training webinars and popular OctaFX Q&A sessions have spread geographically to several African countries and Mexico. Financial expert and trading specialist Manesh Patel offer these high-quality sessions in Hindi.
CSR as a ‘Badge of Honour’
A key component of our corporate organization and activity has always been charity and humanitarian aid. Through partnerships with the Hemkunt Foundation, OctaFX provided essential humanitarian support. When the COVID-19 pandemic was at its height, a project was undertaken to distribute medical equipment to hospitals in Delhi, Gurgaon, Mumbai, and Bangalore.
In addition, an educational center was constructed in Khandwa, Madhya Pradesh, with support from the foundation. As a result, a vocational training center with a capacity for 1,100 participants was created for the local community. It has been possible to build 15 independent humanitarian initiatives in the past year alone, along with those from other Asian regions.
With its advanced skills as an innovative and trustworthy player in the investment industry, the company expanded its reach and profile as a mere broker this year, becoming a complete investment partner – helping participants achieve their investment objectives.
By partnering with the industry’s best educators and experts, we strive to stand shoulder-to-shoulder with our clients, enduring the ups and downs of the market and helping them grow. OctaFX members have shared some of their most inspiring stories.
Global Business Review Magazine and Global Banking and Finance Review awarded OctaFX the ‘Best Forex Broker India 2021’ and ‘Best Forex Broker Asia 2021’ awards, respectively.
As a company, we continually strive to improve our products, making them better, simpler, and more convenient. We are on a learning curve with our trading community in India which is exciting and ever-evolving.
An investment strategy helped both sides develop a deeper analytical approach and a more intricate investor mindset. We at OctaFX continue to express deep-rooted enthusiasm to be a part of India’s exciting economic development – as a significant Asian and world player.