In order to keep up with some of the top transportation systems in the world, the Lisbon Metro in Portugal will soon allow users to “tap in” using credit and debit cards rather than paper tickets.

Metro de Lisbon teamed up with transit payments expert Littlepay to enable riders to easily “tap and ride” as part of a decision to modernize its transit payment infrastructure in order to expand the use of public transportation in the city.

When they tap in using their regular payment card, locals and visitors to Lisbon will now only be charged the “most advantageous” cost based on their journeys. Riders formerly had to make advance preparations and determine the greatest value ticket or pre-purchase a day pass.

Littlepay will manage transit payment, and ticketing hardware expert Indra will validate devices. Additionally, Unicre, a credit card service provider, and Cybersource, a payments and fraud management company, will assume the lead for regional purchasing services.

Since Indra’s devices were the selected choice for the Metro de Lisbon, Littepay integrated with them in advance of this project. Operators can choose from a variety of “pre-integrated” devices thanks to Littlepay’s modular transit payments infrastructure, but clients can also plan brand-new integrations as needed.

Making way for additional ticketing developments

Littlepay’s head of business Paul Griffin stated: “A key component of what we do is letting customers select their own hardware. We are more than happy to integrate with a specific validator or card reader if an authority requests it. By doing this, we maintain our flexibility and provide transit authorities the opportunity to tailor the infrastructure to their requirements.

The system includes all 56 stations spread over the four metro routes of the Metro de Lisbon network. This change provides inhabitants, business people, and visitors with a more streamlined transportation ticketing experience with an annual ridership of 173 million.

With a daily maximum of €6.50, each trip will cost €1.50. This makes travel simpler for locals, business travelers, and tourists by removing the need to carry cash, download an app, or go to a TVM to purchase paper tickets.

Littlepay’s Ariel Casado, the regional manager for Western Europe, added, “We’re certain that the switch to contactless EMV will soon improve the passenger experience throughout the metro network and even throughout the entire Lisbon transit system. Working with the Metro de Lisboa team to pave the path for additional ticketing advancements has been a terrific adventure.

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