What’s the broker life all about? Trust, clients, thinking outside the box, and more.
OctaFX, a global broker, writes about a thrilling one year working for a company in India. Here, it is mixed up in a wide-ranging network of charitable trust and humanitarian initiatives, together with the expansion of educational infrastructure, relief projects of short notice, and helping local communities plus small to medium business organizations.
Since 2011, OctaFX has been making available online trading services on a worldwide basis. The company and its subdivisions, in addition to its growing community, have much to be anticipating and feeling proud of. Also, the company maintained its focus on assisting clients to accomplish their investment goals by way of making available its wide-ranging services and tools even right through the strict pandemic restrictions.
Accordingly, the fintech company added several awards to its name, for instance – getting global recognition, awarded by World Finance, as the ‘Best Forex Broker in India’. This reveals one year through which the company significantly enhanced and refined OctaFX’s product for its clients, bringing a more friendly association, and making the product experience even easier to get to and exciting for new customers.
OctaFX’s product made trading mechanics more expedient and pertinent to the client’s needs. The introduction of the OctaFX trading app for Apple iOS positively resonated with the trader community, seeing that it has by now been installed over 400,000 times. In 2021, new trading instruments were added, such as many new Cryptocurrencies – Altcoins (Bitcoin Cash & Ripple), over and above national currencies, such as the South African rand & the Mexican peso, and raised the influence for all Cryptocurrency pairs from 1:10 to 1:25.
What’s more, OctaFX upgrades its risk estimate system & copy trading option’s rating; this makes available an enhanced, more graceful user experience. The company got the ‘Best Forex Copy Trading Platform’ by FxScouts (2020, 2021); which is evidence of this growth.
Furthermore, the 2022 beginning of a crypto trading schedule(24/7 ), the adding up of 25 new Cryptocurrency assets headed for its trading pool has raised the capability for the company to stay ahead in the pioneering & ever-changing blockchain marketplace.
Also, this year customer support managed to handle 3.5 million client chats. Altogether, the system has improved to a great extent, made it simpler, and stepped up the functioning of this vital service with the support of upgraded AI.
To exemplify this, the innovative system helped to close more than 30,000 requests devoid of a support representative, having a say in the company’s ability to intermingle with its clients instantaneously.
The company explicitly states that education is one of the key values it wants to make bigger and enlarge. They managed to enlarge their standard of prearranged online events to more than 50. Furthermore, ever since its foundation, charitable trust, and humanitarian aid have at all times played a vital role in the business organisation and goings-on. Some of the most vital joint ventures that assisted OctaFX in making available vital humanitarian support were achieved by way of the Hemkunt Foundation.